Effective Date: October 1, 2024

1. Introduction

Welcome to Beloved Energies (“we,” “our,” “us”). We are dedicated to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, belovedenergies.com, or use our services. Please review this policy carefully to understand our practices regarding your personal data.

2. Data Controller

The data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws is:

Beloved Energies
M6R 1H7, Toronto, ON, Canada
Email: hello@belovedenergies.com

3. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Your name, email address, postal address, phone number, and any other information you provide when filling out forms on our website.

Payment Information: Financial information necessary for processing payments, such as credit/debit card details.

Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

Usage Data: Information about how you use our website, services, and products.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Data

We use your personal data to:

Provide and manage your access to our website and services.

Process and fulfill your orders, including Reiki treatments for individuals, groups, and animal companions.

Communicate with you, including responding to your inquiries and sending newsletters if you have opted in.

Improve our products, services, and user experience.

Comply with legal obligations and protect our legal rights.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide consent to receive marketing communications or other specific interactions.

Contractual Necessity: To fulfill our contractual obligations, such as providing Reiki treatments and processing payments.

Legal Obligation: To comply with legal obligations, such as tax and accounting requirements.

Legitimate Interests: To improve our services, secure our website, and maintain communication with you.

6. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processing, email delivery, and website hosting.

Legal Authorities: If required by law or in response to legal requests from public authorities.

7. International Data Transfers

As we are based in Canada, your data may be transferred to and processed in Canada. Canada is recognized by the GDPR as providing an adequate level of protection for personal data. If we transfer your data to a country outside the European Economic Area (EEA) that does not provide an adequate level of protection, we will ensure appropriate safeguards are in place, such as standard contractual clauses.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You may request access to the personal data we hold about you.

Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data we hold about you.

Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.

Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.

Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you, where technically feasible.

Right to Object: You may object to our processing of your personal data where we rely on legitimate interests as the legal basis.

Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at marmaaduke.com.

10. Security of Your Data

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Beloved Energies
M6R 1H7, Toronto, ON, Canada
Email: hello@belovedenergies.com